Company Competencies

• Adaptability: Recognizes the need to adapt
• Creativity and Innovation: Develops high-impact approaches
• Customer Value Management: Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.
• Embracing Diversity: Promotes diversity and inclusion in the community
• Impact and Influence: Capitalizes on success
• Teamwork: Fosters teamwork

Role Competencies

• Client Focus: Provides added value
• Consultative Selling Process: Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.
• Customer Relationship Management: Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.
• Fostering Communication: Adapts communication
• Networking: Establishes contacts
• Product and Technical Knowledge: Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.
• Revenue and Profitability Management: Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.
• Store Operations: Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.